- FAQ -
DO YOU TAKE ORDERS?
I prefer to create and design and then sell via my shop. But sometimes people are desperate and I do try and help out and knit to order (if I'm not too busy and don't have a big long list of orders).
So always contact me and I'll give you an answer.
SHIPPING & DELIVERY
I use First Class as a rule of thumb but you can switch to Track & Trace as an option which is more expensive. It sucks to have to pay for a better service, but that's the way of the world.
EASY RETURNS
It hasn't happened that I've ever been asked to refund any of my work, but there's always a first and when it happens I'll type in here what my course of action was. Of course, if you'd like to return something I won't mind at all.
TRACKING YOUR ORDER
If you'd like to pay more we can both keep an eye on Track and Trace and see where in the World your order is. It's a fun game, tracking their journey. Sometimes Deers stop off at the pub. That's a tricky conversation with customers that I don't want to have.
MONEY BACK GUARANTEE
Of course! I mean, I hope I'd never have to but there's always a first time for everything.
100% SECURE ORDERING
I trust in Wix to deliver this promise. They're reliable and part of the reason I chose to use this platform.
PRIVACY POLICY
I can promise you faithfully I would never store data or do anything nasty with it like sell it or share it. I'm not that kinda gal..